Advantest - We enable tomorrows technology.
IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as
Your Responsibilities
As a Global Support Engineer, you will provide support to customer of our products. Being the highest point of escalation for our customer you will deliver technical solutions to address the customer needs. You will utilize diverse skills, from strong tactical execution up to project management to solve the customers issues in a timely manner. Recognized as the global technical support expert for Advantest Semiconductor Test Systems Accountable for global technical escalation management Responsible to define and measure support requirements for new Advantest product development ensuring supportability at lowest support cost Provide subject matter expertise in defining Service and End User documentation and training for all New Product Introduction Conduct training to propagate knowledge to all regional service organizations worldwide Responsible for installed base product quality, reliability and compatibility Drive continuous improvement globally in enhancing the capability or efficiency in delivering support to the end customer
Your Qualifications
Master's degree in Electronic/Physics, or related with several years of experience as R&D/Production or Support engineer Successfully managed cross functional and cross geographical projects Structured and success-oriented problem solver Effective communication in spoken and written English Excellent global teamwork skills Process oriented, structured and analytical thought process Can do attitude, proactive and self-disciplined Customer focused and understanding of customer requirements and needs
Our offer
Flexibility
Benefits
Development
Fitness
Security
Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Flexibility Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence Benefits Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing) Development Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions Fitness Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days Security Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Contact
Take your next career step with us! Apply now, preferably via our online application tool. If you have any questions, Stefan Götz will be happy to answer them at +49 (0) 7031.4357.560. For further information visit: www.advantest-career.de
Apply now
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Böblingen
Amerang
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